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Pre-orders are delivered according to the current production and availability schedule. Delivery timelines will be shared with you after your order is confirmed.

The Mk1 package includes the electric skateboard, helmet and remote.

The Mk1 is designed for Indian road conditions, but it should not be submerged or ridden through deep standing water.

The Mk1 is designed for everyday Indian roads, uneven surfaces, rough patches and moderate off-road terrain.

Yes. Beginners should start at a low speed and practice in an open, safe area before riding on roads.

Connect the supplied charger to the board's charging port and allow the battery to charge before your next ride.

Keep the board clean and dry, check the wheels and trucks regularly, and inspect the board before every ride.

Make sure the battery has sufficient charge and the remote is paired correctly. If the issue continues, contact support.

Check the remote battery and make sure the board is powered on. Try pairing the remote again.

Always wear a helmet and use appropriate protective equipment while riding the board.

Warranty coverage depends on the component and applicable warranty terms. Contact support for complete details.

Damage caused by misuse, accidents, unauthorised modifications or normal wear may not be covered. Please check the applicable warranty terms.

Contact the ESKATII support team before making modifications to ensure compatibility and safety.

You can contact the ESKATII support team through WhatsApp or email using the contact details below.